Overview
Curriculum
The Management Assistant QCTO accredited certification equips you with the practical skills and professional insight needed to deliver high-level administrative and secretarial support across industries.
Through focused training in communication, documentation, and resource management, you will gain the expertise required to enhance operational effectiveness within your organization.
This qualification prepares you for diverse career pathways – from executive secretary to office administrator – while opening clear opportunities for continued learning and advancement.
- 12 Months
- 316 Credits
- NQF Level 5
- SAQA ID: 101876
Course Objectives
The Management Assistant qualification target’s the following objectives:
- Plan, organise, and support meetings and workshops.
- Apply interpersonal skills to foster smooth stakeholder relations.
- Manage resources effectively using governance policies and procedures.
- Administer and support special projects within organisations.
- Promote professional documentation through accurate information processing and research.
- 1 Section
- 12 Lessons
- 10 Weeks
Expand all sectionsCollapse all sections
- Knowledge ModulesThese modules are to provide you with the theoretical knowledge for Project Management.24
- 1.1Document Management and Record keeping
- 1.2Formative Assessment: Document Management and Record-Keeping
- 1.3Computerised Information Processing
- 1.4Formative Assessment: Computerised Information Processing
- 1.5Resource and Procurement Management
- 1.6Formative Assessment: Resource and Procurement Management
- 1.7Social Media and Digital Literacy
- 1.8Formative Assessment: Social Media and Digital Literacy
- 1.9Office Protocol, Deportment and Etiquette
- 1.10Formative Assessment: Office Protocol, Deportment and Etiquette
- 1.11Business Communication and Customer Services
- 1.12Formative Assessment: Business Communication and Customer Services
- 1.13Ready for Work Standards
- 1.14Formative Assessment: Ready for Work Standards
- 1.15Basic Business Calculations
- 1.16Formative Assessment: Basic Business Calculations
- 1.17Apply End User Computing
- 1.18Formative Assessment: Apply End User Computing
- 1.19Business Documentation and Design
- 1.20Formative Assessment: Business Documentation and Design
- 1.21Meeting Administration
- 1.22Formative Assessment: Meeting Administration
- 1.23Introductory Project Management
- 1.24Formative Assessment: Introductory Project Management
