Overview
Curriculum
The Office Supervisor occupational certificate hones the essential leadership skills you need to thrive as an office supervisor. It fosters junior management capabilities and strengthens understanding of management principles, effectively transforming you into a proficient supervisor.
It is designed to cultivate leadership abilities at the junior management level, building on the foundational skills gained in office administration roles.
The programme empowers you with a robust understanding of management principles and practices, transforming into a knowledgeable and effective supervisor who can drive organisational success.
- 18 - 24 Months
- 240 Credits
- NQF Level 5
- SAQA ID: 118740
Course Objectives
The Office Supervisor qualification target’s the following objectives:
- Provide planning support on recruitment, selection and disciplinary processes
- Organise and coordinate work activities
- Coach and mentor personnel clerks, filing clerks and data capturers
- Handle communications effectively within the office environment
- Manage conflicts and solve problems within the office
- Ensure compliance with regulations and procedures
- Perform financial controls and reporting for the office
- 1 Section
- 3 Lessons
- Lifetime
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- Knowledge ModulesThese modules are to provide you with the theoretical knowledge for Project Management.3